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ICE London Logo

Travel & Accommodation

The Venue

ICE London takes place at:

ExCeL London 
One Western Gateway
Royal Victoria Dock
E16 1XL
United Kingdom

ExCeL London is located 10 minutes from Canary Wharf, in the heart of London’s Royal Docks. Getting to ExCeL London from both local and international travel hubs is easy. Plan your journey with the ExCeL London travel guide and interactive map.

Dates and Opening Times 

ICE VOX Conference

  • Monday, 3 February, 2020: 10:00 - 17:00
  • Tuesday, 4 February, 2020: 10:00 - 17:00

ICE London Exhibition

  • Tuesday, 4 February, 2020: 10:00 - 18:00
  • Wednesday, 5 February, 2020: 10:00 - 18:00
  • Thursday, 6 February, 2020: 10:00 - 16:00

Note: all times in GMT.

Book Your Accommodation and Save with Our Preferential Rates

Hotel bookings for ICE London 2021:

To secure the best accommodation within your budget we recommend you book as early as possible.  We have appointed BCD M&E to help you find affordable accommodation that meets your requirements and suits your requirements.

Book Your Accommodation at ICE Rates


Benefits include

  • No administration or handling fees
  • We provide access to the lowest available rates
  • Access to a wide selection of hotels


Individuals & Small Groups

(1-8 rooms)

You can reserve hotels directly using the online reservation system. Just enter your arrival and departure date and make your choice from a wide selection of hotels. We recommend you book as soon as possible so we can guarantee the lowest rates.

Group Bookings

(9+ rooms)

We love hotel groups! For group bookings of 9 rooms either complete the group hotel booking form or send your request by e-mail to emma@bcdme.com so we can assist you with your booking. 


If you would like assistance with your hotel booking, you can contact Sarah, the dedicated hotel adviser for this event. Email Sarah.Mousley@bcdme.com with your requirements, phone number and the Event Reference Code MLBTJ and she will get back to you with hotel options. You can also phone Sarah, seven days a week, on +44 (0)20 7870 4100.

Please be vigilant if approached by any company or service other than our official providers Zibrant, now part of BCD M&E UK, or HotelMap that implies or claims to be an official accommodation provider of ICE. We have been made aware of other accommodation companies such as Global Housing Services Corporation that may be aggressively pursuing you, or your company, to book your guest rooms through their company at supposedly significant discounts. Reservations made through these “pirate” agencies or companies will be at your own risk.


Book Accommodation Online

Travel to the Venue for 2019

By Air: 

British Airways run several flights from London City Airport and are able to offer low fares for groups and individuals attending organised events at ExCeL. Bookings can be made through the dedicated booking portal here.

More information on travelling to ExCeL London by air.

Heathrow Express:

If you are flying into London via Heathrow, you can book tickets at a discounted rate on the Heathrow Express here.

Gatwick Express:

The Gatwick Express is a non-stop train between London Victoria, which is in the heart of Central London and London Gatwick Airport. It takes only 30 minutes - perfect for a quick and easy journey 

By Road:

Taxi Offer: 

Download the Gett App and use the code LDN10 to get £10 off your first ride: http://dl.gett.com/uk/

Parking Information:

If you are driving to ExCeL, you can make use of 3,070 parking spaces at a £20 flat tariff for up to 24 hours. You can download a parking map here which shows you the location of the car parks on campus. Please note the Royal Victoria multi-storey (£15 per day) and Orange car park undercroft areas only permit vehicles up to a maximum of 1.9 metres high.

Visitors will also be able to guarantee their parking space and avoid queues at payment kiosks via our new online booking system - more details will be available soon.

When you're using a sat nav, use the postcode E16 1DR to get you to the car parks.

All onsite parking is pay and display, with the exception of the Royal Victoria multi-storey car park. Parking in the Royal Victoria multi-storey car park can be paid for at one of the three pay points located within the car park (on level two and level zero) at the end of your visit. All machines accept cash and credit card.

Motorcycles can be parked free of charge in the designated motorcycle parking area in the Upper Level Orange Car Park, Zone 3.

An additional tariff is also offered for the lorry and coach park areas and these are charged as follows (costs based on 24 hour durations):

  • Transit Vans up to 3.5 T / Mini bus: £20.00 

  • Coach: £30.00 

  • Vehicles over above 3.5 T / Lorry: £35.00

More information on parking at ExCeL.

Accessible Parking:

ExCeL London offers 158 accessible parking spaces so you do not embark on a wild-goose chase. Spaces are available to blue badge holders only and badges must be displayed at all times. Accessible parking is charged at the normal rate. For enquiries on accessible parking, please call +44 (0)20 7069 4568 (within office hours).

Visa Application Information

If you require an official invitation letter to the event to support you in your visa application, please contact our operations team via  hello@clariongaming.com. Please note that visa applications may take 48 hours to process.

Admission Policy 

ICE London is a business-to-business event and has a strict policy of not admitting under 18s - if you look under 25, you may be asked for ID.  Please read our admission policy here.