Travel & Accommodation

Hotel bookings for ICE London 2020 are managed by Zibrant and HotelMap. Zibrant, now part of BCD M&E UK, is the official accommodation agent for ICE London 2019.  They have access to the best available rates at a wide range of hotels near Excel and the surrounding area.
 

Book Your Accommodation at ICE Rates
 

If you would like assistance with your hotel booking, you can contact Sarah, the dedicated hotel adviser for this event. Email Sarah.Mousley@bcdme.com with your requirements, phone number and the Event Reference Code MLBTJ and she will get back to you with hotel options. You can also phone Sarah, seven days a week, on +44 (0)20 7870 4100.

Warning:
Please be vigilant if approached by any company or service other than our official providers Zibrant, now part of BCD M&E UK, or HotelMap that implies or claims to be an official accommodation provider of ICE. We have been made aware of other accommodation companies such as Global Housing Services Corporation that may be aggressively pursuing you, or your company, to book your guest rooms through their company at supposedly significant discounts. Reservations made through these “pirate” agencies or companies will be at your own risk.

 

Book Accommodation Online

British Airways run several flights from London City Airport and are able to offer low fares for groups and individuals attending organised events at ExCeL. Bookings can be made through the dedicated booking portal here.

More information on travelling to ExCeL London by air.

Heathrow Express:

If you are flying into London via Heathrow, you can book tickets at a discounted rate on the Heathrow Express here.

Gatwick Express:

The Gatwick Express is a non-stop train between London Victoria, which is in the heart of Central London and London Gatwick Airport. It takes only 30 minutes - perfect for a quick and easy journey 

Tube, DLR and Overground: 

Custom House, which is on the DLR (Docklands Light Railway) is the closest station to the main ICE London entrance for you to gain access to the show.

You can find information on travelling to ExCeL via London Underground (tube), the DLR or London Overground here.

Taxi Offer: 

Download the Gett App and use the code LDN10 to get £10 off your first ride: http://dl.gett.com/uk/

Parking Information:

If you are driving to ExCeL, you can make use of 3,070 parking spaces at a £20 flat tariff for up to 24 hours. You can download a parking map here which shows you the location of the car parks on campus. Please note the Royal Victoria multi-storey (£15 per day) and Orange car park undercroft areas only permit vehicles up to a maximum of 1.9 metres high.

Visitors will also be able to guarantee their parking space and avoid queues at payment kiosks via our new online booking system - more details will be available soon.

When you're using a sat nav, use the postcode E16 1DR to get you to the car parks.

All onsite parking is pay and display, with the exception of the Royal Victoria multi-storey car park. Parking in the Royal Victoria multi-storey car park can be paid for at one of the three pay points located within the car park (on level two and level zero) at the end of your visit. All machines accept cash and credit card.

Motorcycles can be parked free of charge in the designated motorcycle parking area in the Upper Level Orange Car Park, Zone 3.

An additional tariff is also offered for the lorry and coach park areas and these are charged as follows (costs based on 24 hour durations):

• Transit Vans up to 3.5 T / Mini bus: £20.00 

• Coach: £30.00 

• Vehicles over above 3.5 T / Lorry: £35.00

More information on parking at ExCeL.

Accessible Parking:

ExCeL London offers 158 accessible parking spaces so you do not embark on a wild-goose chase. Spaces are available to blue badge holders only and badges must be displayed at all times. Accessible parking is charged at the normal rate. For enquiries on accessible parking, please call +44 (0)20 7069 4568 (within office hours).

If you require an official invitation letter to the event to support you in your visa application, please contact our operations team via  hello@clariongaming.com. Please note that visa applications may take 48 hours to process.

ICE London is a business-to-business event and has a strict policy of not admitting under 18s - if you look under 25, you may be asked for ID.  Please read our admission policy here.

While food and drink is not included as part of your ICE ticket, the venue ExCeL London offers a range of food and drink served from the many restaurants and shops on the Boulevard, ExCeL’s central hub. The restaurants and bars stay open throughout the day and into the evening.

Find out more about the food and drink services on offer at ExCeL London here.