Arno started his journey in the gambling industry in 1991 with Casinos Austria. In more than 20 years he learned the business from scratch and experienced several changes in the industry, especially with the legal framework and the discussion about responsibility. In 2013 he started as a Responsible Gaming Consultant and had the chance to work with different companies and authorities. Since 2018 Arno has worked as independent consultant and the Course Director for Responsible Gaming Academy at Totally Gaming Academy London.  In 2020 he returned to Casinos Austria & Austrian Lotteries as Managing Director Responsible Gaming.