Location and dates

ExCel London

6-8 FEBRUARY 2024

ICE VOX (5-8 FEBRUARY 2024)

ICE VOX Sessions

“Simply the best” for your players - Building the right onboarding experience

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“Simply the best” for your players - Building the right onboarding experience

07 Feb 2023
ICC Capital Suite
iGaming Masterclass
  • How and why the players’ onboarding process is all about the first impression and personalisation: why you will succeed with these must-haves for your online platform
  • How to create an onboarding process that does the job while entertaining players throughout their customer journey
  • What are the Best player onboarding strategies: What works and What does not?
  • Reacting on time: how to avoid delayed responses or missed opportunities and make sure players’ bonuses are delivered on time
  • Refining the onboarding process from a safer gambling perspective
Moderator(s)
Lali Odosashvili
Lali Odosashvili, Business Development | North America - Hybrid Interaction
Speakers
Alexander Martin, CEO - SKS365
Henk Wolff, Chief Marketing Officer (CMO) - Blitz Online Casino
Eric Olders, CEO & Chairman of the Board - JVH Gaming & Entertainment Group (The Netherlands)
Dan Sanders, Marketing Director - Luckbox
View all ICE VOX Sessions