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Hospitality Summit (ICC)

A brand new conference dedicated to Hospitality... tailored for gaming.

Our industry is evolving, fast. Land-based gaming has to keep up with customer demands and create a seamless experience for visitors while they enjoy the products and services offered to them, but they're not just demanding bigger and better games... they want to feel like VIPs in their environment which means focusing on how we make that experience even better, through our hospitality.

Innovative technology available to us right now is in abundance, VOX's brand new track will focus on what those new technologies are, which ones should be implemented and how to create that complete experience for your visitors from old to new, while creating a more sustainable revenue stream for your business.

Download Agenda Buy tickets to VOX Hospitality Summit

Hospitality Summit Overview: what are we talking about in 2020?


Increasing casino trade by innovating your space: Harnessing the trend for spending on experience

What can the integrated resorts and gaming industry learn from other industries design and innovation solutions?

Non-gaming Partnerships and licenses – a driver or obstacle to extra value and revenue?                                                 

Industry disruptors – technology, retail and entertainment innovations to wow your gaming and non-gaming guests

Gaining a share of the MICE market by excelling in hospitality

How can hospitality technology reinvent casinos?

Why should you attend? 

This is probably our most important track within VOX for land-based businesses, it clearly highlights how to cater for a more demanding audience and ensure that future investment in to hospitality will guarantee increased revenue 

The Hospitality Summit conference will dive into the following: 

How to use Hospitality tech to wow gaming and non-gaming guests

Attracting non-gaming guests

Monetising entertainment and attractions

Build brand loyalty with millenials and GenZ

Buy tickets to VOX Hospitality Summit

Meet our Advisory Board

Meet the Speakers