Location and dates

ExCel London

7-9 FEBRUARY 2023

ICE VOX (6-9 FEBRUARY 2023)

Consumer Protection Zone

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Envisioning the role of a Safer Gambling Ombudsman

08 Feb 2023
Consumer Protection Zone (N1 - 220)
  • Understanding the motivations behind the creation of the Ombudsman role
  • How player complaints and disputes are addressed now and what an ombudsman’s role would change
  • Pros and cons of a legal framework for redress, compensation and fairness
Speakers
Richard Hayler, Managing Director - IBAS
Donal Galligan, Chief Executive - Ombudsman
View all Consumer Protection Zone